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Early man used pictographs on cave walls to express ideas. Since then, technologies have evolved to bridge the gap between humans and change how one interacts. Communications have evolved as well. Today, one picks up the phone and calls someone on the other side of the world. The delivery of the information, or ideas, is nearly instantaneous. The culture has shaped one to expect things to happen very quickly, and one has become impatient about delays in delivering information in any form. Over the past 10 years, Voice over IP (VoIP), once seen as a niche, has become a mainstay of converged services.
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