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Today's global businesses are communicating and collaborating at record speed and in record numbers - and by necessity the once remote island of document management has transformed into a dynamic universe called Enterprise Content Management (ECM). Over the past decade, ECM solutions have become a more integral part of key enterprise processes, but they have had to evolve and change as business has become more web-based. In April 2008, the historic agreement between Google and SalesForce.com to sell Google Apps to SalesForce.com's customers highlighted the benefits of Software as a Service (SaaS) and the then-emerging "Cloud computing" approach to the delivery of enterprise applications. This white paper will discuss the benefits of delivering ECM using a SaaS platform in a cloud computing environment.
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