Data Management

The Challenges and Benefits of IT Consolidation for Government

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Executive Summary

Technology facilitates nearly every citizen interaction with government today. From allowing employers to file unemployment tax data over the Internet to licensing every motor vehicle driver to enabling school children to check out library books, technology provides the underpinnings of many essential government services. Now many governments are transforming the way they manage technology by consolidating their Information Technology (IT) operations. It used to be that every individual agency had full-service in-house IT staff to decide what hardware, software, networking infrastructure, email and telephone systems they would buy and deploy.

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