Date Added: Jan 2010
If customers drive business success, then becoming customer focus is mission critical. Trying to stay customer focus is considerably difficult. Here are some of the many challenges you will have to confront if you expect to be customer focused: Customers are becoming very demanding. They now expect almost everything: Low costs, high quality, excellent functionality, perfect solutions, and so forth. And this trend is not letting up! So you must constantly find ways to improve and do things better, knowing that customers will demand more and more going forward.