The Competitive Edge: Powerful Application Solutions for CRM and ERP

Customer relationship management (CRM) is about tracking and managing business relationships. Enterprise resource planning (ERP) is about managing business materials and processes. Together they can transform a business. This white paper examines how you can get the most from CRM and ERP, find the best system for your business and how IBM can help.

Provided by: IBM Topic: Social Enterprise Date Added: Jan 2013 Format: PDF

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