The Currency Of Reciprocity - Gift-Exchange In The Workplace
What determines reciprocity in employment relations? The authors conducted a controlled field experiment and tested the extent to which cash and non-monetary gifts affect workers' productivity. The main finding is that the nature of the gift, not its monetary value, determines the prevalence of reciprocal reactions. A gift in-kind results in a significant and substantial increase in workers' productivity. An equivalent cash gift, on the other hand, is largely ineffective - even though an additional experiment showed that workers would strongly favor the gift's cash equivalent.