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Ecommerce is a vital source of revenue growth for both companies that sell online to other businesses and to consumers. Total online sales were expected to hit $259 billion in 2007, according to the recent Forrester Report. Are your ecommerce operations ready to manage an influx of buyers? Ecommerce companies today feel the need for a transfusion - the operational boost that can move them to a customer-focused business with the ability to grow even larger. These Small and Mid-sized eBusinesses (called eSMBs) have many of the same business requirements as large corporations; they may be smaller or employ fewer people, but they can have equally complex business processes.
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