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A recent study by the CBI identified that the British economy wastes over ?40 billion a year because of poor management and poor communication. In 2001, Microsoft commissioned a survey from 20,000 exit interviews across industry. 40% stated that their reason for leaving was poor management and poor communication. For how long will the essential skill of communication be allowed to hide behind email? Do you believe that the standard of document in your workplace is satisfactory? Or do you suspect that the standard of presentations is far from satisfactory. Whatever you believe, the truth is that 90% of attendees at a presentation have switched off within the first 5 minutes.
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