Business Intelligence

The Evolution of Claims Decision Support Achieving the Benefits of a Modern Solution

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Executive Summary

Property & Casualty insurance executives in key insurance operational positions (Chief Executive Officer, Chief Operations Officer, Chief Financial Officer, Chief Claims Officer, etc.) and claims management and claims adjusting professionals who are concerned about: Maintaining profitability in an ongoing soft market; Experienced personnel "brain drain" in their claims professional communities; Increasing the efficiency, productivity, cost effectiveness and service levels of their claims operations; Ensuring investigative completeness, evaluation, negotiation and settlement consistency in their liability claims handling; Incurring the high cost and long time to benefit of large do-it-there self internal software development efforts, ERP projects or consulting firm-style custom development efforts, and; Obtaining the benefits that a leading, proven and modern claims decision support solution can bring to their organization.

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