Project Management

The Evolution of Information Technology: Don't Forget the People

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Executive Summary

The Evolution of Information Technology (IT) is the latest installment in a multipart series on critical issues facing today's IT function. It explains how a stronger emphasis by Chief Information Officers (CIOs) on the people dimension of IT transformation can help boost IT's overall value to the company and make it a more effective agent of change. Five key people and organizational areas are explained in comprehensive detail for consideration by the CIO strategizing a new path for his or her IT function: creating new IT service delivery and operating models; developing and executing a sourcing strategy; aligning the IT organization structure with the company; upgrading IT skills and capabilities; and facilitating Sarbanes-Oxley compliance.

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