Date Added: Jul 2010
The recession and global economic crisis in 2009 had a profound effect on organizations investment and operations priorities. Some of these (e.g. delayed capital expenditures and staff reductions) are of a temporary nature, but others accelerated long developing, fundamental changes in business practices and IT operations. Taken in combination, they translate into a number of fundamental changes in how organizations are setting priorities for new IT investments. Put simply, senior executives want to shift the ratio of capital IT expenditures to operational IT expenditures to more strongly favor operational expenditures. This "Operational" transformation of IT is intended to make it easier for organizations to react quickly to major positive or negative changes in the business environment.