IT Policies

The IT Manager's Guide to Selecting the Best Managed Services Vendor for Telecom Expense and Mobility Management

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Executive Summary

Evaluating managed services providers is not a simple process. Analysts and past users agree that large variances in service offerings and differing pricing models have resulted in delayed evaluation processes and overall confusion. That's why it's so important to ask the right specific questions to make sure you understand what you're getting for the money, and be able to perform a true apples-to-apples comparison when choosing among vendors. This whitepaper provides guidance on evaluating the top 7 issues that typically have the most discussion in ProfitLine's sales engagements.

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