The participants in this Video Roundtable on Knowledge Management discuss the concept of knowledge management and how it differs from information management, a widely known concept based around the analysis of data, structured and unstructured, stored in and processed by an organisation’s IT systems. You will learn about the culture of change that is a pre-requisite for adopting knowledge management as a modus operadi throughout an organisation, how that culture shift can be affected and the outcomes that can be expected as a consequence. These include improved productivity and enhanced decision-making.