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Most small businesses only have a handful of employees. What is the most important quality to determining these employees' success? Is it dedication? The ability to work well with others? Technical knowledge? Expertise? While most of these attributes are important to workplace success, according to author Robert Sutton, none of the above are as crucial as "Energy." In the book Good Boss, Bad Boss, author Robert Sutton ran a survey among workers that judged how "Energizing" each employee was. They found staggering results.
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