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Today's multidisciplinary approach requires equal and simultaneous attention to peoples' readiness to implement change and their willingness to learn and apply state-of-the-art technology to do so. Studies show that where companies effectively attend to both people and technology issues, they are successful in: reducing Supply Chain Management costs 48 percent more effectively than competitors; requiring 53 percent less cash to run their businesses responding 38 percent faster to shifts in customer demand. Today, organizations are in the midst of initiating sweeping changes in the way they compete in a rapidly expanding global marketplace.
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