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Profitability and Cost Management (PCM) is at the core of enterprise performance management, as it represents the bottom line for every company. However, there are multiple reasons why PCM is of particular relevance, especially today. In most organizations, the indirect costs as part of overall costs are growing. And customer self-service business models rule, so that organizations even bear the risk of losing grip on their direct cost in their business processes. Economic pressures complete the picture. In short, to preserve margins and ensure profitability, organizations need to keep their eye on the ball and monitor their business processes continuously.
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