Date Added: Aug 2010
In spite of all the attention transformational leadership and employee engagement have received, little empirical research has been conducted in Thailand where almost all of the reports on employee engagement come from the consulting field. In a departure from this trend, this action research examines the Organizational Development Intervention (ODI) impact of leadership styles, shared values, and skills on employee satisfaction elements and employee engagement. The focal company is a mid-size family business in the personal and household products sector. It was found that, positive communication and coaching skills significantly influence employee satisfaction elements and employee engagement.