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The way businesses look at costs has changed dramatically during 2008, and will undergo further changes during 2009 and 2010. Cost considerations are far more to the fore than they were in previous years, yet all the old problems of information security, user experience and manageability are still as important as they were. Continuing with existing approaches to how users access corporate IT services is looking increasingly untenable for many businesses, as the cost of providing, provisioning and maintaining thick client PC solutions not only becomes prohibitively expensive, but also fails to meet the needs of users who demand access to systems from a growing list of device types.
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