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Increasingly, Organisations are focused on creating their own change management capability. This should lead to continuous self-renewal for the organisation but may fall short because the competencies focused upon are solely technical. To be effective, change makers must be both flexible and resilient in operating in a political arena, while understanding the relationships and power of the key players in the old silo driven organisation, and the emerging Matrix organisation. Deep personal change requires an ability to win the 'Hearts and minds' and the ability to engage with others at an emotional level, developing a high degree of mutual trust against a political backdrop.
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