The Problem With Communication

Imagine this - you're at a meeting with your top sales and marketing team. You've been tasked with bringing innovative ideas to the executive board next week. Charlie, who has been with the company the longest, stands up and communicates a list of ideas via PowerPoint. When Charlie sits down, the rest of the team stares at the presentation in silence. Charlie is a senior member of the team, and as such, requires a certain respect. No one wants to openly admit it, but they have no idea what he just shared with them. "Innovative?" they're all thinking. "Where is this innovative?" Sly glances creep around the room.

Provided by: American Express Topic: CXO Date Added: Oct 2010 Format: HTML

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