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The Productivity and Human Capital in the Japanese Software Industry: The View of Service Innovation

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Executive Summary

The software industry is a kind of the high knowledge intensive industries and so to investigate the software industry brings them the important idea considering the innovation on service. There are many resources of innovation, for example, R&D investment, patent, human capital and networking to other companies or research institutes. On the other hand, it has been pointed out the weak competitiveness of Japanese software industry. There are numerous pieces of anecdotal evidence suggesting that the Japanese software industry suffers from low productivity growth on a par with that of other non-manufacturers particularly those in the services sector.

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