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Today's successful project management teams must add value to the business they support. They must be able to offer solutions supporting their company's strategy, in addition to developing Gantt charts. Project members who acquire and practice four key skills can become meaningful contributors to their project team and their company. What's behind this new trend of putting more and more people on a rapidly growing number of projects? Pritchard suggests that one major cause is the near obsessive customer focus that has become the focal point of organizing for so many businesses.
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