E-Commerce

The Relationships of Soft Systems Methodology (SSM), Business Process Modeling and EGovernment

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Executive Summary

E-Government has emerged in several countries. Because of many aspects that must be considered, and because of there are exist some soft components in e-Government, then the Soft Systems Methodology (SSM) can be considered to use in e-Government systems development process. On the other hand, business process modeling is essential in many fields nowadays, as well as in e-Government. Some researchers have used SSM in e-Government. Several studies that relate the business processes modeling with e-Government have been conducted. This paper tries to reveal the relationship between SSM and business process modeling. Moreover, this paper also tries to explain how business process modeling is integrated within SSM, and further link that integration to the e-Government.

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