Business Intelligence

The Role of ICT in the Rail Industry: Getting From A to B

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Executive Summary

The strategic importance of the rail sector is rising across the globe due to rising fuel prices, environmental concerns, and its value in promoting economic growth and competitiveness. The challenges of running rail networks are immense, as rail operators need to deal with the complexity of rail networks, while maintaining services, and customer and staff safety. All these requirements need to be fulfilled while keeping costs at a reasonable level. ICT solutions can significantly improve rail operations and customer satisfaction with relatively small levels of investment. This whitepaper discusses the value of ICT in the rail sector and its role in alleviating specific business pain-points.

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