The Role of Quality Assurance in Software Development Projects: Project Failures and Business Performance
Despite rapid advances in all facets of technology, the software industry still struggles with the formidable task of developing software applications that meet quality standards, and budget constraints. The need for software to be error-free remained a challenge to the IT industry. Therefore, the primary purpose of this study is to answer why executives reluctant to allocate resources to Quality Assurance (QA) process during the process of the System Development Life Cycle (SDLC)? This research used a qualitative study design to investigate to what extent the involvement of QA during the SDLC process reduced software project failures.