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Promises. Does the very word make you uncomfortable? Does it conjure up images of promises forgotten, broken or never fulfilled? If promises don't make one uncomfortable, then one has not been trying hard enough or one has not been taking the promises seriously. To some extent, promises are uncomfortable because you have to keep them. When working on projects, create a routine that is appropriate for the project and that requires the team to come together and to undertake promises to one another.
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