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Streamlined communication, collaboration, and information sharing are all vital aspects to building a successful small business. You need to build ideas as a team, record past successes and failures, and have your employees keeping each other informed on their current work so your company can avoid overlap. Social technology has risen to meet this challenge over the last few years. And while there are a lot of social tools to choose from, one type stands out for this type of collaboration: the wiki. The unique communication model inherent in the wiki makes it ideal for becoming a central business tool for your entire team. This paper gives an overview of using wiki software for small business.
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