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Set-top boxes (STBs) - standalone devices that process digital entertainment information - are one of the world's most ubiquitous gadgets. Worldwide set-top shipments already exceed those of DVD players, digital cameras and video game consoles. According to IMS Research, 200 million STB units could ship in 2011.But despite their popularity; set-top boxes are comparatively new, which is why the supply chain mechanisms that support their delivery, installation and service are not particularly sophisticated.
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