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For years, executives have asserted this claim - "People are the company's most important asset." But in practice, it is seldom applied - not because companies do not believe it or are insincere, but because many do not know how to properly collect, quantify, and evaluate the data on their human capital "Assets." Today, when it comes to human capital management, modern managers and executives are becoming increasingly sophisticated. They realize the importance of objective HR assessment and establishing the ROI on their human resources. In this paper, the authors demonstrate the essential role that assessment plays in developing a world-class workforce; provide an overview of assessment tools; and show how to best use assessment tools, systems, and processes to build a competitive advantage through people.
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