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Australian and New Zealand (ANZ) IT leaders are engaged in a delicate balancing act in 2013. Their primary focus is deploying technologies to optimize customer processes, but at the same time many of their initiatives are focused on transforming their IT infrastructure to achieve cost savings and increased business agility. The cost savings are being redeployed to new infrastructure - external ICT spending is up 9% this year compared to 2012 - as businesses reposition away from legacy in-house technologies. This paper presents the key findings of a survey of 1013 ANZ IT leaders about their IT Priorities.
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