The Ten "How" Factors That Can Affect ERP TCO

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Executive Summary

Organization tend to focus on the "what" - that is the vendor or the product when determining the total cost of ownership (TCO). However, its often the "how" - that is, deployment aspects - of ERP that has a greater impact on determining TCO for a given organization. This paper discusses the factors CIO and application managers should consider to help better determine the TCO of their ERP investments.

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