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This paper highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample Organization (see Description of Sample Organization starting on page 8). The findings in this study are, in a large part, based on in-depth interviews conducted with five organizations currently using the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack. The study examines the estimated ROI for the sample Organization and presents the aggregate findings derived from the interview and analysis process as well as Forrester's independent research.
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