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Collaboration technology supports today's global, real-time organizations and businesses with their increasing demands for global communications and interaction, allowing people to meet anytime, anywhere. Through innovations such as integrating voice, video, and Web conferencing into everyday communications, organizations are expanding their market reach, improving operational effectiveness, and accelerating decision making. But how can this concept of innovative collaboration be applied in new areas of organizations? How can it be used to impact education and training? This paper explores how Cisco has innovatively utilized collaboration to transform the way it is educating its customers, its partners, and employees.
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