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This paper explains the five key steps to converting to the vCom service and one final destination - telecom management bliss. The steps are: meet the team, inventory analysis, convert the services to vCom, software enablement and ongoing optimization. First off, breathe a sigh of relief. The people now have experts in each area of the telecom lifecycle on their team. This extension of one internal IT team has specialized expertise to flawlessly execute one telecom program.
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