E-Commerce

The Virtual Support Center: Delivering Support Anytime, Anywhere

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Executive Summary

This new SupportIndustry.com white paper examines key benefits of a virtual support center, including significantly reduced costs improved service delivery and improved customer and employee satisfaction.

Download this research-rich paper to learn:

  • What's driving companies to explore a virtual support model
  • How virtual support results in cost savings, soaring satisfaction and ultimate scalability
  • How on-demand remote-support technology helps companies gain maximum ROI

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