Banking

The Year Ahead

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Executive Summary

No one can accurately predict how the economy will perform in 2010. Most stock markets are up and many signs point to a recovery that is gaining some momentum. At the same time, the latest US labor statistics report that unemployment is high and not anticipated to decline in the short term. The authors suspect economic growth is going to vary widely, by country and by industry, over the next 6-12 months. The latest BPTrends survey indicates that most companies continued to work on BPM programs in 2009 and that while many companies expect some growth in 2010, most expect to spend about the same in 2010 as they did in 2009.

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