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The way project managers choose to manage quality should be appropriate to the size and scope of the project. Larger or more complex projects will need a formal quality management plan and processes. Smaller projects need to make sure they identify and implement specific quality activities within the project plan. A good rule of thumb is that the value of the effort and time needed to manage quality should not exceed the value that you expect to gain from the quality management process. This of course must be weighed up against the required level of stakeholder satisfaction.
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