Business Intelligence

They Think It's All Over: Why What Happens After The Training Is As Important As The Training Itself

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Executive Summary

A great deal of Learning & Development effort goes into providing the right training: good content targeting specific needs; well designed; and delivered in the best possible way. Quite right too. The problem is that one thinks it's all over once the training is delivered. There is much to do, so as soon as the training finishes, the attention turns to making the next programme happen. This paper discusses a high level analysis of 'Learning outcomes' evaluation data - what happens after training finishes.

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