Think Like a Consultant: Deliver Like a Tech

Your technicians interact with your customers daily, responding to client needs as called upon, and you know that an efficient help desk is vital to keeping your customers happy in the short term.

But to grow your business, you need to build long-term relationships with your clients.

Download ‘Think like a Consultant, Deliver like a Tech’ to learn how a centralized approach to service management can help you demonstrate your business acumen and boost your managed services business.

Provided by: SolarWinds Topic: Data Management Date Added: Oct 2016 Format: PDF

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