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As a small business grows, the manager or owner will find it increasingly difficult to retain close control over all aspects of the business. Normally recruitment is initially made in order to respond to a particular need to take over or share a role that the business owner now has insufficient time to cope with. The common thread is that initially most small business owners do not recruit new skills - just an extra "Pair of hands". As further growth occurs, the need for new skill sets is normally identified and a choice must be made whether to acquire those skills through specialist recruitment or by training and developing current staff.
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