To What Extent Would E-Mall Enable SMEs to Adopt E-Commerce?
This paper presents findings from a study of e-commerce adoption by Small and Medium Enterprises (SMEs) in Saudi Arabia. Only tiny number of Saudi commercial organizations, mostly medium and large companies from the manufacturing sector, in involved in e-commerce implementation. The latest report released in 2010 by The Communications and Information Technology Commission (CITC) in Saudi Arabia shows that only 8% of businesses sell online. Accordingly new research has been conducted to explore to what extent electronic mall (e-mall) would enable SMEs in Saudi Arabia to adopt and use online channels for their sales. A quantitative analysis of responses obtained from a survey of 108 SMEs in Saudi Arabia was conducted.