Today's State of Work: The Service Experience Gap

Today, online consumer services are easy to use, delivering products and services quickly and efficiently. Most companies have a maniacal focus on the experiences of their customers, pulling out all the stops to build both satisfaction and loyalty. They realize that it is very easy for a customer to take their business elsewhere. Learn more about major gap between workplace services and consumer services to enhance the service experience for service users - and for those who provide these services.

Provided by: ServiceNow Topic: Tech & Work Date Added: Oct 2016 Format: HTML

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