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The utilities industry is fraught with significant uncertainty. To help players position themselves for an uncertain future, Accenture developed three possible scenarios for tomorrow's European utilities market over the next 10 years. To determine the likely occurrence of each scenario, they were tested with regulators, bankers and industry leaders and associations. Author also set out to understand what each group regards as the most important features of "High performance" - these are the characteristics of companies that consistently outperform their peers over time and through changes in leadership. The study then summarized the imperatives that high-performance utilities will have, regardless of the scenarios and the uncertainty.
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