Date Added: Jul 2011
Business process modeling is commonly used to document information about structure and behavior of a business process. However, current business process modeling notations do not support well the expression of quality information relating to business processes. Organizations are interested in the capturing of quality information for quality improvement of business processes and supporting IT systems. The authors are developing an approach to capture quality information comprehensively within business process models. In contrast to existing approaches, their notation allows the capturing of a broad range of quality characteristics as well as detailed attributes and measures.