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Top 10 Failure Points in Information System Implementation - How to Avoid the Press

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Executive Summary

The most common failure in any information system implementation is end user rejection. This is true of many projects including ERP, EDRMS, and FMIS. One must therefore acknowledge that unlike many technical projects - new server installation, desktop refresh, etc. what makes information system deployments that much more challenging is that they are in essence change management projects not technical projects. Failure to acknowledge this core issue will result in failure to meet the project objectives. This whitepaper discusses a variety of issues to consider as one moves through the information system project, to ensure success. The paper presents a series of basic checks that can be made to ensure that project which is deliverable and successful is taken.

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