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Integrating a worker's deskphone onto a mobile phone and then adding real-time communications services is an outstanding opportunity to release impressive benefits to almost any organization - no matter the size. Now, through Mobile Unified Communications (Mobile UC), organizations can finally reduce latency in business processes by closing the gaps in worker communication. Mobile UC is a technology that will be widely adopted by savvy organizations who realize the benefits it is capable of delivering in terms of business process efficiency and worker productivity. The remainder of this paper is a discussion around the top 10 capabilities a business should look for when evaluating a Mobile UC solution to bring into their organization.
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