Outsourcing

Top 10 Pitfalls of Application Management Services

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Executive Summary

The outsourcing environment is extremely dynamic and so are the changes for Application Management due to new offerings such as virtualization or cloud computing. These developments together with the current economic situation should provoke companies to rethink their Application Management approach as well as their outsourcing partner. Outsourcing opportunities are always accompanied by risk. IT outsourcing is ubiquitous and Application Management Services (AMS) is, for many companies, the foundation of their IT outsourcing program. The goal of any Application Management outsourcing partnership is to reduce cost and complexity, increase agility and innovation, and reduce risk by delivering from multiple locations around the world.

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