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Choosing a collection agency is a very important decision and one that must be made with careful planning. This paper explains 10 things you should consider when choosing a collection agency. Does the collection agency have licenses in the states your debtors reside? Each state has different rules about licensing collection agencies. Make sure that the agencies you consider have the proper licensing for the location you are in. Check out the form letters your clients will be sent. Make sure you are comfortable with the wording and that it works for the type of accounts you are wanting collected. Make sure the letter reflects the urgency yet professional attitude you want to portray without offending your clients.
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