Business Intelligence

Top Ways To Cut Costs And Improve Customer Satisfaction

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Executive Summary

Every smart business manager is constantly looking for ways to reduce costs and make the operation more productive. In today's challenging economic climate, such efforts become even more crucial. Small steps that can help to save money may make a big difference. The experience in the fulfillment and call center has been that often the same process improvements used to reduce costs also result in better service - and greater customer satisfaction. These are some of the top tips in four of the key areas.

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