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In this paper, the authors propose a novel architecture for providing Quality of Experience (QoE) awareness to mobile operator networks. In particular, they describe a possible architecture for QoE-driven resource control for Long Term Evolution (LTE) and LTE-Advanced networks, including a selection of KPIs to be monitored in different network elements. They also provide a description and numerical results of the QoE evaluation process for different data services as well as potential use cases that would benefit from the rollout of the proposed framework.
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